Parallels Toolbox V2.0.3 always auto upgrade and request new license

Discussion in 'Parallels Toolbox for Mac' started by gandos, Aug 4, 2018.

  1. gandos

    gandos Bit poster

    Messages:
    1
    hi there
    I have reported a trouble many times before that my parallel toolbox V2.0.3 is already upgrading automatically and request me to update a new license.
    Note that my parallel desktop is V12.Please provide solutions!
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @gandos , we are aware of this issue and we are working towards the resolution. We will update you at the earliest.
     
  3. GaryM9

    GaryM9 Bit poster

    Messages:
    1
    Related to this, how does one downgrade Toolbox to a version compatible with Parallels Desktop 12? I suddenly have a need for Toolbox and discovered it had upgraded past my license, and "use free for 7 days" isn't going to hack it for me. But I can't find an earlier version to download and install. I thought I was downloading a legacy version, but no, it was the new version, even though it was the link next to my registered v 12 license info on the account web page.
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @GaryM9 , please click here to download the version of Parallels Toolbox compatible with version 12. Once it is downloaded, please activate immediately and check if that works.
     

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