All three record screen options gave me "Error occurred" message when I click on the icon to record. I have uninstalled and reinstalled, to no avail. Please advise. Parallels Toolbox: v2.6.1 MacOS Mojave
Hello, Please check if recording tools have access to 'microphone' if you're recording screen with sound (you can do it from System Preferences --> Security & Privacy --> Privacy). Also try to change preferences of recording tools to not to record sound.