Unable to shut down Windows 10

Discussion in 'Windows Virtual Machine' started by FrankO1, Dec 3, 2018.

  1. FrankO1

    FrankO1 Member

    Messages:
    51
    I'm running Windows 10 under Parallels Desktop 14 in macOS Mojave. In Windows 10, when I select the menu option to Shut Down, it actually restarts and a notification box with the Parallels logo appears that says, "'Windows 10' was restarted. The virtual machine processor was reset by the operating system."

    Is there a way to break out of this and get it to shut down?
     
    FrankO1, Dec 3, 2018
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi FrankO1. Please follow the steps from this article and 'uncheck' Turn on fast startup option to fix it.
     
    Sathiya@Parallels, Dec 3, 2018
    #2
  3. FrankO1

    FrankO1 Member

    Messages:
    51
    Looks like that fixed it. Thanks!
     
    FrankO1, Dec 3, 2018
    #3
  4. Sathiya@Parallels

    Sathiya@Parallels Guest

    You are welcome. Nice to know that it works now. Please post again for additional queries.
     
    Sathiya@Parallels, Dec 3, 2018
    #4

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