Do not remove setup

Discussion in 'Parallels Remote Application Server' started by AlessandroL3, Feb 20, 2019.

  1. AlessandroL3

    AlessandroL3 Bit poster

    Messages:
    1
    Good afternoon,
    I wonder if there are any settings that will not allow the user
    remove the configuration made in Parallels?
    I created the connection, but the user while holding the connection (edit configuration) to change login and password
    just click remove and delete the settings you have made.
    After trying to redo the settings, these are not saved, even if the save / connect click is not performed

    I need to uninstall Parallels, restart andriod and reinstall the app.

    Is there any way to not let the user remove it?

    Thank you

    awaiting...
     
  2. jpc

    jpc Pro

    Messages:
    433
    @AlessandroL3
    From what I can understand, your use case involves the Android client, correct?

    Assuming that you meant ("even if the save / connect click _is_ performed"), then this looks like a bug. Can you please provide more information on how the connection was added initially (via a url link, manually, etc..) and which settings you had a problem with?

    As far as best practices, instead of not allowing the user to delete the connection, I would suggest to provide the user with a self-help link for setup (such as via email invitation or a QR code) and to then enforce a particular settings policy from the server once the user connects to the RAS server.
     

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