Parallels 14.1.2 Install Fails with no error?

System Software Overview:

System Version: macOS 10.14.4 (18E215a)
Kernel Version: Darwin 18.5.0
Boot Volume: MacOS
Boot Mode: Normal
Computer Name: MacBook
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled

When I click the install app it flashes for a second and then terminates. Where would I look in Console or the specific installer logs to see why this is failing?

 

Hi Nicholas _G,
Try redownloading the version of Parallels you own. The issue may be that you are using a Beta of the mac OS (latest drop). (with the last few drops certain functions have been effected, I would check on the apple beta forum for answers). I have an existing Vm working no issues working on Parallels Desktop 14 for Mac pro Ed. version 14.1.2 (45479) which I believe is the latest Parallels update.
PS there may a newer bata from apple

 

Same result. It mounts the DMG and I run the installer and as soon as its open it crashes without an error message.

 

Please try to download file again from this link (for 14.1.3.)
and use this link for 14.1.2.

Let us know how it works.

 

I just installed the Version 14.1.3 (45485) and when installing the Parallels Tools in Windows 7, at the midway point the screen resolution changed, then went black, and appeared to lock. I am now unable to get Windows to operate properly. It starts but I only get a black screen with an arrow cursor. I was able to update my Windows 10 Vm without problem. Any suggestions?

 

Please try to reset your Win7 using Actions -> Reset options. (You can find Actions tab on the Top Mac menu after clicking on VM window )

 

Good day,

I am also getting a black screen with parallels startup. I have tried restarting in safe mode but it keeps going back to black screeen. Sorry I am not very tech savvy so I dont know how to follow other suggestions. Please help!!!

 

Guys, please check this KB article for the Windows 10 black screen issue.
And also we have a blog article for the Windows 7 black screen issue troubleshooting.

 

Also please check a screenshot for more info about Actions-> reset option