Hello, The screen recording is not recording the sound when choosing "Record audio from : Computer" on macOS Mojave version 10.14.2 (iMac) it was working properly a week ago.
Hello, some questions: - have you updated the macOS during the last week? - Were there other changes in you hardware/OS? - Do other audio sources work in Record Screen tool, Internal Microphone, for example? To help us investigate the problem please generate technical data report (open Toolbox window -> press on cogwheel -> Help -> Send technical data), send it and post it's ID here.
hello, identically the same issues here. - updatet macOS last week with Beta version - internal microphone is working id 307601467 Thanks
BertW, MysticalStudy, try do the next: - Open "/Library/Audio/Plug-Ins/HAL" directory in Finder (open Finder window, then press Cmd+Shift+G and enter /Library/Audio/Plug-Ins/HAL ) - Remove "ParallelsToolboxAudio.driver" folder. You must have adim rights to do it. - Restart your mac - Open recording tool in Preferences mode: open Toolbox window -> right click on recording tool -> Preferences - Choose 'Computer' as audio source. You will see dialogue about audio plugin installation. Install it. - Restart mac and try to record sound again. Have it helped?
hello, on my Mac no folder 'hal" as descibed above. included a screenshot of the audio folder on my Mac. thanks already
BertW, you're looking into your 'home' library folder: ~/Library/Audio/Plug-Ins But you need to look into the system one: /Library/Audio/Plug-Ins/HAL
Hello, Stupid from me. Performed the actions you asked, but no result. I notice that when recording in the sound menu is indicated "Parallels loopback". Thanks