Audio will not download from any youtube videos

Discussion in 'Parallels Toolbox for Mac' started by Phil5, Apr 18, 2019.

  1. Phil5

    Phil5 Bit poster

    Messages:
    4
    Download Audio will not work for any youtube videos
    Version 3.1.1 (2313)
    ID 307966277
     
  2. sergk

    sergk Parallels Developers

    Messages:
    520
    Hello, Phil5,

    1. What kind of error do you see after pasting the link into the "Download Audio" tool?
    2. Could you please check "Download Video" tool for same videos - does it work?
    3. Please perform these two commands in Terminal and write the result here
    Code:
    cp ~/Library/Group\ Containers/4C6364ACXT.com.parallels.toolbox/Library/Preferences/4C6364ACXT.com.parallels.toolbox.plist ~/Downloads
    
    defaults read ~/Downloads/4C6364ACXT.com.parallels.toolbox.plist Resources
     
  3. Phil5

    Phil5 Bit poster

    Messages:
    4
    Download Video does not work either. The error I'm getting for both is "The request timed out".

    The first command does not give me a result, the second one gives:

    {

    "com.parallels.toolbox.DownloadAudio" = {

    dl = {

    ResourcePath = "/Users/philip/Library/Group Containers/4C6364ACXT.com.parallels.toolbox/Resources/com.parallels.toolbox.DownloadAudio/dl";

    Version = "3.1.1-2314";

    };

    };

    "com.parallels.toolbox.DownloadVideo" = {

    dl = {

    ResourcePath = "/Users/philip/Library/Group Containers/4C6364ACXT.com.parallels.toolbox/Resources/com.parallels.toolbox.DownloadVideo/dl";

    Version = "3.1.1-2314";

    };

    };

    }
     
  4. sergk

    sergk Parallels Developers

    Messages:
    520
    Thanks a lot for your response. Could you please run another one command from Terminal:

    Code:
    "/Users/philip/Library/Group Containers/4C6364ACXT.com.parallels.toolbox/Resources/com.parallels.toolbox.DownloadVideo/dl" <UR>L
    where <URL> should be replaced with link to the video you're trying to download.

    For example:
    Code:
    "/Users/philip/Library/Group Containers/4C6364ACXT.com.parallels.toolbox/Resources/com.parallels.toolbox.DownloadVideo/dl" https://www.youtube.com/watch?v=8Qx2lMaMsl8
     
  5. Phil5

    Phil5 Bit poster

    Messages:
    4
    "/Users/philip/Library/Group Containers/4C6364ACXT.com.parallels.toolbox/Resources/com.parallels.toolbox.DownloadVideo/dl"

    [youtube] NqAOGduIFbg: Downloading webpage

    [youtube] NqAOGduIFbg: Downloading video info webpage

    [youtube] NqAOGduIFbg: Downloading js player vfloNowYZ

    [download] Destination: Antonio Vivaldi - Storm-NqAOGduIFbg.mp4

    [download] 100% of 5.97MiB in 00:00
     
  6. Phil5

    Phil5 Bit poster

    Messages:
    4
    I have just tried to download video and audio again, and it seems to be working now. One mild problem now though, it does not seem to show a progress bar like it used to?
     
  7. sergk

    sergk Parallels Developers

    Messages:
    520
    May be there was some connection problem. Glad to here that downloading works OK now.

    Progress bar may not appear for small size of downloaded file. Anyway, this logic has not been changed for a long time.
     

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