Interface language settings

Discussion in 'General Questions' started by G.Sturmgeist, Apr 24, 2019.

  1. G.Sturmgeist

    G.Sturmgeist Bit poster

    Messages:
    2
    I bought a life-time licence for Parallels Desktop 14 in China when I was on a business trip. I speak a little bit of Chinese, but I don't read it.
    I installed it but its interface is partly in Chinese. I tried to change it into Spanish following this page : https://kb.parallels.com/en/111830#images-4

    Here's my language preference. Spanish is on the top.
    Captura de pantalla 2019-04-24 a las 23.06.16.png


    However, it doesn't work. It's always like this.

    Captura de pantalla 2019-04-24 a las 23.05.05.png
    Captura de pantalla 2019-04-24 a las 23.24.24.png
    Captura de pantalla 2019-04-24 a las 23.04.35.png

    I can't use Parallels without understanding the menus in Chinese. It's painful and inefficient to look up each character.

    So I hope that in the following updates there will be a "interface language" option in the settings.
    Thank you.
     
  2. alev

    alev Parallels Team

    Messages:
    462
    Interface is locked to Chinese for discounted copies in China.
    All other copies are automatically select the language from your macOS system settings, or if none supported, defaults to English.

    I suggest you to refund the copy, where you purchased and purchase a new one at parallels.com.
     
    G.Sturmgeist likes this.
  3. G.Sturmgeist

    G.Sturmgeist Bit poster

    Messages:
    2
    OK. Thanks.
     

Share This Page