Follow the following steps on and on to ensure the fixing of yourprinter is offline[/URL] in to online. Do not miss any step, you will definitely find the fault.
Physically Checking the Printer and Cables
- Check that both ends of the USB cable are properly inserted. And, if the printer has networks, then check the proper insertion of Ethernet cables. And, if your printer has a wireless connection, then check for the internet connection and printer's connectivity to the router.
- If the printer is connected with the help of cable, try by inserting the cable in different sockets on your computer.
- To make sure that there is no fault in the cable, you can check by using another cable.
Manually Set the Printer Online
- Click on the start button on the left corner at the bottom of your device. Choose the option "Control Panel" and after this, "Devices and Printers".
- Right-click on the printer in question and after this, select the option "See what's printing".
- A window will get open and choose "Printer" option from the top menu bar.
- A drop-down menu appears. Select the option "choose printer online"
Cancel all the Print jobs To Get Printer Back Online
- From the option of see what's printing", right-click and press "Cancel" option. It will cancel all the print jobs.
- After removing the print jobs, select the option of "Use Printer Online" again.
Removal of the Printer Drivers and Re-installation of the Printer
- From the "Devices and Printers" option, select the "printer" option. And then click on "remove device".
- Now, reinstall the printer by clicking on the "Add a Printer" option from the "Devices and Printers' option.
Last edited by a moderator: Apr 27, 2020