Parallels 14 not listed in my account.

Discussion in 'General Questions' started by Filip10, Jun 9, 2019.

  1. Filip10

    Filip10 Member

    Messages:
    22
    I bought Parallels 14 Standard on 23 nov 2018 and I registered the key today but it's not listed in my account. Why?
     
  2. Filip10

    Filip10 Member

    Messages:
    22
    I just discovered I have 2 accounts. My name with 2 different emailadresses. (one from Telenet.be and one mac.com). Can I combine those two accounts in one?
     
  3. Hi Filip sure.
    I'll help you with it, but I need a bit more info about your email address.
    Please check your inbox and reply.
     
  4. Filip, all your Parallels Desktop license have been move to your account: fil******@mac.com
    please check
     
  5. Dear Filip, I've received your email:
    Dear Maria
    it is is now visible in my account.

    Please let us know if you have any additional questions
     

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