Migrated to new Macbook, need to activate

Discussion in 'Installation and Configuration of Parallels Desktop' started by DavidS71, Sep 17, 2019.

  1. DavidS71

    DavidS71 Bit poster

    Messages:
    2
    I have a current 14 license. I followed the procedure to get the system online but keep running into "This license key is associated with another Parallels account. Please sign in using this account and try again." after hitting "Activate on this Mac".

    I followed procedure to sign out and uninstall from old Macbook, no success.
     
  2. Hi, I cannot see any key in your account davi*******@gmail.com
    Please send me you key and old email via the private message
     
  3. DavidS71

    DavidS71 Bit poster

    Messages:
    2
    Please excuse my ignorance, I can not find the button for submitting a private message to your account. Please advise.
     
  4. Abishek

    Abishek Member

    Messages:
    91
    Hello, @DavidS71 We have sent you a private message please check your inbox on the top right corner next to your name to reply to us so we can check and assist you further.
     

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