Can not enter my Account, Email Address no longer exists

Discussion in 'Account and Subscription Management' started by HermannC1, Sep 12, 2019.

  1. HermannC1

    HermannC1 Bit poster

    Messages:
    3
    My Email address no longer exists and I would like to enter a new one. This is not possible since
    the old address gets a mail for the confirmation to enter my account. :(
     
  2. Hey, please provide us with your old email and new one, we will transfer your licenses to your new email.
     
  3. SergeyA3

    SergeyA3 Bit poster

    Messages:
    2
    I have the same issue. Can you help me?
     
  4. Hi, we need your old email and the new one. Please send it via the private message.
     
  5. SergeyA3

    SergeyA3 Bit poster

    Messages:
    2
    Maria, I cannot contact you nor post a new thread on this forum. It seems I have not enough rights?
     
  6. Sorry my bad, I've just sent you a pm, please check your inbox.
     

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