How do I delete my Parallels Access Account?

Discussion in 'Account and Subscription Management' started by RahibA, Apr 15, 2017.

  1. MattR10

    MattR10 Bit poster

    Messages:
    3
    here is the purchase order number 154578042
    it does not allow me to cancel the auto-renewal.
     
  2. Hi, it's you old payment, you've been charged at 26.11.18.
    According to the refund Policy we cannot refund it. BTW your subscription has been expired
     
  3. >>> Message has been deleted by the user <<<
     
  4. Hello, I would like my account deleted. Can you please perform this?
    Tanks and kind regards
     
  5. Hi, your system is terrible and to delete your account by a thread is embarrassing. Please delete my account ASAP.
     
  6. Hi, please sorry for the delay in response.
    Your account has been removed.
     
  7. darkk1

    darkk1 Bit poster

    Messages:
    2
    Hey, I just want to know the procedure. Don't delete my account. :)
     
    Last edited by a moderator: Jul 2, 2021
  8. Hi, please check this KB article for more info.
     
  9. TomB29

    TomB29 Bit poster

    Messages:
    1
    I am a trial access user as well. please delete this for me. I will continue to use parallels desktop.
     
  10. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    196
    Hello @TomB29, Are you trying to delete/uninstall the 'Parallels Access' trial and would like to use 'Parallels Desktop for Mac'? If yes, please refer to these links - Parallels Access & Parallels Desktop. Thanks.
     
  11. hyuvials

    hyuvials Bit poster

    Messages:
    1
    Hi, can you please cancel my trial, I don't need it anymore and I don't want to be charged for it after the trial is over.
     
  12. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, please be informed that after 14 days of trial Parallels Desktop for Mac trial will automatically get canceled if not purchased. Thanks.
     
  13. lujain

    lujain Bit poster

    Messages:
    1
    hello, i need to cancel my parallels subscription as it doesn't suit my needs I subscribed today but I wish to have a refund
     
  14. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
     
  15. norah4

    norah4 Bit poster

    Messages:
    1
    hello, i no longer want Parallels, my Parallels 18 mac free trial ends in 10 days, but i do now want it, i've been trying to deactivate my account for days but unsuccessfully. Please deactivate my account, thank you.
     
  16. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    438
    Hello,
    Please follow the steps in this article to delete your account:https://kb.parallels.com/124513
    If you are unable to, kindly provide us with the screenshot of the error message that you are receiving while trying to delete your account?
    Thanks
     

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