Quickbooks Published app now crashing after updating RAS from 16.5 to 17

Discussion in 'Parallels Remote Application Server' started by TerryM5, Dec 2, 2019.

  1. TerryM5

    TerryM5 Bit poster

    Messages:
    1
    After updating a site from 16.5 to 17 over the weekend, quickbooks crashes with a "Quickbooks has stopped working" error when launched as a published app. It works fine if I launch a Remote Desktop and launch the quickbooks in a full desktop session.

    The error in event viewer shows :

    Faulting application name: qbw32.exe, version: 29.0.4010.2901, time stamp: 0x5dc0139c
    Faulting module name: ucrtbase.dll, version: 10.0.14393.2999, time stamp: 0x5ce36ac2
    Exception code: 0xc0000409
    Fault offset: 0x000872b2
    Faulting process id: 0x32a8
    Faulting application start time: 0x01d5a9532e44c195
    Faulting application path: C:\Program Files (x86)\Intuit\QuickBooks 2019\qbw32.exe
    Faulting module path: C:\Windows\System32\ucrtbase.dll
    Report Id: ad2bbcbf-00ec-49e7-88f6-cb53d4dee0ca
    Faulting package full name:
    Faulting package-relative application ID:
     
  2. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    124
    Hi Terry, sorry for the inconvenience. Indeed there is such an issue in 17.0. It's fixed it in 17.1, which is coming out really soon.
     
  3. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    124
    Hi, I'm glad to inform you that your issue is fixed in RAS v17.1. You can get it from parallels.com.
     

Share This Page