Toolbox Windows Not Appearing on Icon Click

Parallels Toolbox runs OK but only when started/opened from the applications folder.
Toolbox windows does not appear when click in top toolbar icon on MacOS Catalina.
I have uninstalled and re-installed etc... but does not solve issue.

 

Hello,

this issue should be fixed in latest version of Parallels Toolbox (3.8.0-2857).
Please launch Parallels Toolbox from Applications folder, send technical report (https://kb.parallels.com/en/124107) and post it's ID here.

 

Hi... thanks for getting back to me... Report ID is... 331883764

 

Hello,

It is very strange... But thanks for reporting, we will investigate it.

 

Hello,

we're continue working on this issue but there is workaround:
- Open System Preferences application -> Users & Group -> Login Items tab
- Uncheck 'Hide' checkbox for Parallels Toolbox, see the picture below.
After this you can open Parallels Toolbox normally even after restart macOS.