Cancelling auto renewal and pro edition

Discussion in 'General Questions' started by Bibi Fricotin, Feb 22, 2020.

  1. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    I would like to cancel the pro edition version and the auto renewal. I just want the regular one I can upgrade when I feel I need to. When I log on to my account I don't see the active subscription option.
     
  2. Hi Bibi Fricotin. Your license keys are registered with your Hotmail email address. Also, the auto-renewal is already turned off for your subscription license. Once it expires, you can purchase a new permanent license key and reactivate the product.
     
  3. Bibi Fricotin

    Bibi Fricotin Member

    Messages:
    39
    Thanks for your prompt answer.
     
  4. You are welcome. Please get back to us for any further queries.
     

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