Hi, While running Reclaim Disk Space, my computer turned off leading to a corrupt VM state. Now it won't boot anymore. I've already read/tried a multitude of things, to no avail: Running repair from the installation disk Creating a new VM and adding the initial .hdd as a secondary drive Adding various flags to Boot Order advanced properties. None of it worked. The reason why I'm still hopeful is that if I open the .hdd file via Parallels Mounter I can actually see and navigate the directory tree. But after a while, and for no apparent reason, the computer stops responding (the host macOS). What can I do to save my data? Needless that I'm quite desperate at this point. Thanks in advance Wilson
Hi @WilsonE1 , it is always advised to take a back up of Windows virtual machine before reclaiming the disk space. Please let us know if you have any back up and if you have experienced any system corruption errors while running Windows virtual machine.
Hi Arun No, I did not backup the virtual machine. What do you mean buy system corruption? That VM does not run anymore. When I try to start it it says it can't find Hard Disk 1.
This is the error I get when I try to add the original vm hard drive as a secondary drive to my new vm
Where is .hdd file located? Is it network share or external disk? Could you generate a problem report technical data and share its ID here?
Hi I've used https://www.bitrecover.com/parallels-hdd-recovery/ I wasn't the best experience but I managed to (painstakingly) to recover a small part of the files. Hope this helps
I have the same problem but cannot get my file to copy to an external disk so I cant use a windows based repair tool Does anyone know if there is MAC OS version of the repair toll that will repair or recover data in an HDD file
Hi Mike, Parallels or Apple does not provide any dedicated tool to repair a corrupted HDD file. We would recommend restoring from a backup if available.
