Clean Drive not deleting files from trash

Discussion in 'Parallels Toolbox for Mac' started by ChrisO7, Apr 11, 2020.

  1. ChrisO7

    ChrisO7 Bit poster

    Messages:
    7
    Hello,
    I deleted over 110 GB of files from my Mac. I then ran Clean Drive. It did not delete those files. Why would that happen? Please see screen shots of before/after running clean drive.
    Thanks for your assistance.
     

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  2. ChrisO7

    ChrisO7 Bit poster

    Messages:
    7
    No one has any idea why this happens?
     
  3. sergk

    sergk Parallels Developers

    Messages:
    520
    Hello,
    - what was the original location of files that are still in Trash after cleaning it from "Clean Drive" tool?
    - are you sure that these files were not deleted by "Clean Drive" and not appeared after that?

    Currently "Clean Drive" tool may show category (like Trash or Log Files) as enabled only if size of this category is more than 5Mb. So if these files appeared after you've cleaned the Trash then 'Trash' category could be still hidden.
     

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