Not able to Allow "Parallels International GmbH"

Discussion in 'Installation and Configuration of Parallels Desktop' started by TylerG3, May 22, 2020.

  1. TylerG3

    TylerG3 Bit poster

    Messages:
    1
    I am attempting to update my Parallels Desktop on Mac, and am stuck. See screen:
    upload_2020-5-22_9-58-15.png
    Instructions are to open Security Preferences and allow "Parallels International GmbH" but I am unable to do so. Please help get this resolved. Do not even know how to revert to old version to get it working, I am stuck.
     
  2. BrianP11

    BrianP11 Bit poster

    Messages:
    3
    I'm having the same issue, the following did not resolve it:
    • Restarting Mac
    • Reinstalling Parallels
    • Granting Full Disk Access in the Privacy tab
    • Allowing apps downloaded from 'Anywhere'
    upload_2020-5-22_21-20-42.png
     
  3. GowthamR@Parallels

    GowthamR@Parallels Member

    Messages:
    83
    @BrianP11 Hi, Please reboot your Mac into recovery mode and execute the below command on terminal in order to resolve the issue:
    spctl kext-consent add 4C6364ACXT
     
  4. BrianP11

    BrianP11 Bit poster

    Messages:
    3
    This solved it for me, thank you so much!
     
  5. ParkunanD@Parallels

    ParkunanD@Parallels Member

    Messages:
    27
    Nice to hear, please get back to us for further assistance.
     
  6. JeraldJ

    JeraldJ Bit poster

    Messages:
    4
    This is happening each time that I update Parallels. It first occurred when I went from 14 to 15 and now again when I tried to upgrade to a v.16 maintenance release
    MacOS Catalina
     
  7. Hello, did you try the suggestion above?
    Also as a possible solution please change the Hypervisor to Apple at VM configurations -> CPU tab -> advanced settings.
     
  8. George18

    George18 Bit poster

    Messages:
    1
    This worked for me "change the Hypervisor to Apple"
     
    Maria@Parallels likes this.

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