Receiving an error when trying to activate license on new mac

Discussion in 'General Questions' started by MichaelS114, Jul 18, 2020.

  1. MichaelS114

    MichaelS114 Bit poster

    Messages:
    1
    I have a license that I purchased previously for Parallels 14. I am trying to activate the license on my new mac that I just got and I am getting the error "Unable to perform the operation because this license key cannot be used for this version of Parallels Desktop." Is it because I am trying to activate it on Parallels 15? Is there a workaround? I am very happy with Parallels 14 and don't need 15.

    Thank you :)
     
  2. Hi MichaelS114. Please click on this link to download Parallels Desktop 14 for Mac and install it. Then activate the product using the same license and it should work.
     

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