macOS Big Sur and Parallels Desktop

Discussion in 'macOS Virtual Machine' started by IvanD@Parallels, Jun 22, 2020.

  1. beta_drzed

    beta_drzed Bit poster

    Messages:
    1
    Parallels 16 was causing a MacOS panic and reboot with Big Sur release 20A5354i. Changing from Parallels hypervisor to Apple fixed this problem also.
     
  2. John Denman

    John Denman Bit poster

    Messages:
    4
    How? When the computer crashes before Parallels loads?
     
  3. JamesC42

    JamesC42 Bit poster

    Messages:
    2
    Yep, that did it. Thanks!
     
  4. JohnM95

    JohnM95 Bit poster

    Messages:
    2
    I updated to the most recent beta of Big Sur last night, and now whenever I try to start a VM, my entire machine crashes and shuts down.

    Log is pasted here:
    panic(cpu 4 caller 0xffffff80161efd36): Kernel trap at 0xffffff7fb7475011, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0xffffff8019340004, CR3: 0x0000000464d6f138, CR4: 0x00000000003626e0

    RAX: 0x00000000000060aa, RBX: 0xffffff8019340008, RCX: 0xffffff8016011140, RDX: 0xffffff8015f60000

    RSP: 0xffffffc135b6bdd0, RBP: 0xffffffc135b6be00, RSI: 0xffffffc135b6be18, RDI: 0xffffff7fb747fbd4

    R8: 0x0000000000000000, R9: 0x000ffffffffff000, R10: 0x0000000000000000, R11: 0x0000000000000000

    R12: 0xffffff80196e0ca0, R13: 0xffffff8016011188, R14: 0x0000000000000000, R15: 0xffffff7fb747fbd4

    RFL: 0x0000000000010246, RIP: 0xffffff7fb7475011, CS: 0x0000000000000008, SS: 0x0000000000000010

    Fault CR2: 0xffffff8019340004, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 2



    Backtrace (CPU 4), Frame : Return Address

    0xffffffc135b6b7f0 : 0xffffff80160be6ad

    0xffffffc135b6b840 : 0xffffff80161fef13

    0xffffffc135b6b880 : 0xffffff80161ef96a

    0xffffffc135b6b8d0 : 0xffffff8016063a2f

    0xffffffc135b6b8f0 : 0xffffff80160bdf4d

    0xffffffc135b6ba10 : 0xffffff80160be238

    0xffffffc135b6ba80 : 0xffffff80168b9f1a

    0xffffffc135b6baf0 : 0xffffff80161efd36

    0xffffffc135b6bc70 : 0xffffff80161efa1d

    0xffffffc135b6bcc0 : 0xffffff8016063a2f

    0xffffffc135b6bce0 : 0xffffff7fb7475011

    0xffffffc135b6be00 : 0xffffff7fb7470bbb

    0xffffffc135b6be40 : 0xffffff7fb7470d7e

    0xffffffc135b6beb0 : 0xffffff801684d58e

    0xffffffc135b6bef0 : 0xffffff80161d45e3

    0xffffffc135b6bfa0 : 0xffffff8016064216

    Kernel Extensions in backtrace:

    com.parallels.kext.hypervisor(16.0)[52E91C22-D1A7-336D-B9DA-70CD3D44AB45]@0xffffff7fb746e000->0xffffff7fb7483fff



    Process name corresponding to current thread: prl_vm_app

    Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev



    Mac OS version:

    20A5354i



    Kernel version:

    Darwin Kernel Version 20.0.0: Fri Aug 14 00:25:13 PDT 2020; root:xnu-7195.40.44.151.1~4/RELEASE_X86_64

    Kernel UUID: F29B97A1-72E4-3D36-863F-8ADCCB731F78

    KernelCache slide: 0x0000000015e00000

    KernelCache base: 0xffffff8016000000

    Kernel slide: 0x0000000015e10000

    Kernel text base: 0xffffff8016010000

    __HIB text base: 0xffffff8015f00000

    System model name: MacBookPro15,3 (Mac-1E7E29AD0135F9BC)

    System shutdown begun: NO

    Hibernation exit count: 0



    System uptime in nanoseconds: 27757130912945

    Last Sleep: absolute base_tsc base_nano

    Uptime : 0x0000193eb5ed983d

    Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

    Wake : 0x0000000000000000 0x00000025896454cf 0x0000000000000000

    last started kext at 27752706854602: com.parallels.kext.netbridge 16.0.0 48916 (addr 0xffffff7fb748c000, size 49152)

    last stopped kext at 10588891387085: com.parallels.kext.hypervisor 16.0.0 48916 (addr 0xffffff7fb746e000, size 90112)

    loaded kexts:

    com.parallels.kext.netbridge 16.0.0 48916

    com.parallels.kext.vnic 16.0.0 48916

    com.parallels.kext.hypervisor 16.0.0 48916

    com.parallels.kext.usbconnect 16.0.0 48916

    com.symantec.SymXIPS 8.2.2

    >AudioAUUC 1.70

    @filesystems.autofs 3.0

    @fileutil 20.036.15

    >!ATopCaseHIDEventDriver 4000.18

    >!APlatformEnabler 2.7.0d0

    >AGPM 118

    >X86PlatformShim 1.0.0

    >!AHIDALSService 1

    @kext.AMDFramebuffer 4.0.0

    >!AUpstreamUserClient 3.6.8

    @kext.AMDRadeonX5000 4.0.0

    @kext.AMDRadeonServiceManager 4.0.0

    >AGDCBacklightControl 6.1.19

    >BridgeAudioCommunication 6.78

    >!AFIVRDriver 4.1.0

    >!AAVEBridge 6.1

    >!ABacklight 180.3

    >ACPI_SMC_PlatformPlugin 1.0.0

    >!AMCCSControl 1.14

    >!AMuxControl2 6.1.19

    >!AGraphicsDevicePolicy 6.1.19

    >!ABridgeAudio!C 6.78

    >!A!IKBLGraphics 16.0.0

    @AGDCPluginDisplayMetrics 6.1.19

    >!A!IPCHPMC 2.0.1

    >pmtelemetry 1

    >LuaHardwareAccess 1.0.16

    |IOUserEthernet 1.0.1

    >usb.!UUserHCI 1

    |IO!BSerialManager 8.0.0d47

    @Dont_Steal_Mac_OS_X 7.0.0

    >!AHV 1

    >!AGFXHDA 100.1.430

    >!AThunderboltIP 4.0.3

    @kext.AMD10000!C 4.0.0

    >!ADiskImages2 1

    >!A!ICFLGraphicsFramebuffer 16.0.0

    >!A!ISlowAdaptiveClocking 4.0.0

    >usb.!UHostBillboardDevice 1.0

    >BCMWLANFirmware4378.Hashstore 1

    >BCMWLANFirmware4377.Hashstore 1

    >BCMWLANFirmware4364.Hashstore 1

    >BCMWLANFirmware4355.Hashstore 1

    >!AFileSystemDriver 3.0.1

    @filesystems.hfs.kext 556.40.1

    @BootCache 40

    >!AVirtIO 74.40.6

    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0

    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

    >!ABCMWLANBusInterfacePCIeMac 1

    @filesystems.apfs 1677.40.13

    @private.KextAudit 1.0

    >!ASmartBatteryManager 161.0.0

    >!AACPIButtons 6.1

    >!ASMBIOS 2.1

    >!AACPIEC 6.1

    >!AAPIC 1.7

    @!ASystemPolicy 2.0.0

    @nke.applicationfirewall 310

    |IOKitRegistryCompatibility 1

    |EndpointSecurity 1

    @kext.triggers 1.0

    >!AActuatorDriver 4400.21

    >!AHIDKeyboard 220

    >!AMultitouchDriver 4400.21

    >!AInputDeviceSupport 4400.27

    >!AHS!BDriver 4000.18

    >IO!BHIDDriver 8.0.0d47

    @kext.AMDRadeonX5200HWLibs 1.0

    @kext.AMDRadeonX5000HWServices 4.0.0

    |IO!BHost!CUARTTransport 8.0.0d47

    |IO!BHost!CTransport 8.0.0d47

    >!ABacklightExpert 1.1.0

    >IOPlatformPluginLegacy 1.0.0

    >X86PlatformPlugin 1.0.0

    >!ASMBus!C 1.0.18d1

    >!A!ILpssUARTv1 3.0.60

    >!A!ILpssUARTCommon 3.0.60

    >!AOnboardSerial 1.0

    >!AGraphicsControl 6.1.19

    >!ASMBusPCI 1.0.14d1

    >IOPlatformPlugin!F 6.0.0d8

    |IOAVB!F 900.11

    @plugin.IOgPTPPlugin 900.9

    |IOEthernetAVB!C 1.1.0

    >!AHDA!C 283.15

    |IOHDA!F 283.15

    |IONDRVSupport 585

    >!UAudio 400.25.1

    @kext.AMDSupport 4.0.0

    >!AThunderboltEDMSink 5.0.1

    |IOAccelerator!F2 439.34

    @!AGPUWrangler 6.1.19

    @!AGraphicsDeviceControl 6.1.19

    |IOGraphics!F 585

    |IOSlowAdaptiveClocking!F 1.0.0

    >usb.IOUSBHostHIDDevice 1.2

    >usb.!UHub 1.2

    >usb.cdc.ecm 5.0.0

    >usb.cdc.ncm 5.0.0

    >!AThunderboltPCIUpAdapter 4.1.1

    >!AThunderboltDPOutAdapter 8.1.3

    >usb.cdc 5.0.0

    >usb.networking 5.0.0

    >usb.!UHostCompositeDevice 1.2

    >!AThunderboltPCIDownAdapter 4.1.1

    >!AThunderboltDPInAdapter 8.1.3

    >!AThunderboltDPAdapter!F 8.1.3

    >!AHPM 3.4.4

    >!A!ILpssI2C!C 3.0.60

    >!A!ILpssI2C 3.0.60

    >!A!ILpssDmac 3.0.60

    |IOSurface 289.2

    @filesystems.hfs.encodings.kext 1

    |IOAudio!F 300.6.1

    @vecLib.kext 1.2.0

    >!ABCMWLANCoreMac 1.0.0

    |IOSerial!F 11

    |IO80211!FV2 1200.12.2b1

    |IOSkywalk!F 1

    >mDNSOffloadUserClient 1.0.1b8

    >IOImageLoader 1.0.0

    >corecapture 1.0.4

    >!AXsanScheme 3

    >!AThunderboltNHI 7.2.8

    |IOThunderbolt!F 9.3.2

    >usb.!UVHCIBCE 1.2

    >usb.!UVHCICommonBCE 1.0

    >usb.!UVHCI 1.2

    >usb.!UVHCICommon 1.0

    >!AEffaceableNOR 1.0

    |IOBufferCopy!C 1.1.0

    |IOBufferCopyEngine!F 1

    |IONVMe!F 2.1.0

    >usb.!UHostPacketFilter 1.0

    |IOUSB!F 900.4.2

    >usb.!UXHCIPCI 1.2

    >usb.!UXHCI 1.2

    >!AEFINVRAM 2.1

    >!AEFIRuntime 2.1

    >!ASMCRTC 1.0

    |IOSMBus!F 1.1

    |IOHID!F 2.0.0

    $quarantine 4

    $sandbox 300.0

    @kext.!AMatch 1.0.0d1

    $!AImage4 3.0.0

    |IOTimeSync!F 900.9

    |IONetworking!F 3.4

    >DiskImages 493.0.0

    |IO!B!F 8.0.0d47

    |IOReport!F 47

    |IO!BPacketLogger 8.0.0d47

    |CoreAnalytics!F 1

    >!ASSE 1.0

    >!AKeyStore 2

    >!UTDM 511

    |IOUSBMass!SDriver 184

    |IOSCSIBlockCommandsDevice 436

    |IO!S!F 2.1

    |IOSCSIArchitectureModel!F 436

    >!AMobileFileIntegrity 1.0.5

    @kext.CoreTrust 1

    >!AFDEKeyStore 28.30

    >!AEffaceable!S 1.0

    >!ACredentialManager 1.0

    >KernelRelayHost 1

    |IOUSBHost!F 1.2

    >!UHostMergeProperties 1.2

    >usb.!UCommon 1.0

    >!ABusPower!C 1.0

    >!ASEPManager 1.0.1

    >IOSlaveProcessor 1

    >!AACPIPlatform 6.1

    >!ASMC 3.1.9

    |IOPCI!F 2.9

    |IOACPI!F 1.4

    >watchdog 1

    @kec.pthread 1

    @kec.corecrypto 1.0

    @kec.Libm 1
     
  5. JohnM95

    JohnM95 Bit poster

    Messages:
    2
    How does one change to the apple hypervisor?
     
  6. randyh2

    randyh2 Bit poster

    Messages:
    1
    Issue is related to Parallels hypervisor kext. You can switch to the Apple hypervisor under "Hardware - > CPU & Memory -> Advanced Settings" of your VM's settings, works for now until Parallels can fix it with an update.

    If you are on the VM preferences dialog and these settings are disabled because the VM is suspended then just select the Actions-Stop menu. That will force the VM to shutdown and allow you to make this change. Worked like a charm for me!
     
    DennisC8 likes this.
  7. JulsS

    JulsS Member

    Messages:
    74
  8. JeffreyD5

    JeffreyD5 Bit poster

    Messages:
    5
    +1
    I have the same problem.
     
  9. Alpha7

    Alpha7 Junior Member

    Messages:
    18
    Win10 as guest OS reports no network device found, I have to downgrade to Catalina now, everything returns.
     
  10. JacC

    JacC Bit poster

    Messages:
    1
    What worked for me.....Drag the Parallels Desktop icon from your applications folder to the trash.....then open the App Store and download Parallels Desktop. Install it from the App Store. It's not 16, but it works just fine.
     
  11. KleberC

    KleberC

    Messages:
    1
    set on Vagrantfile:

    prl.customize ["set", :id, "--hypervisor-type", "apple"]
     
  12. zquanghoangz

    zquanghoangz Bit poster

    Messages:
    8
    Last time I change from Apple hypervisor to Parallels hypervisor because of issue CPU high (Windows 10 in parallels hanging). Is this still have that issue when you switch to Apple hypervisor?
    Doesn't seem Parallels Desktop have any update so far.
     
  13. Nolan

    Nolan Bit poster

    Messages:
    1
    Yes, it is dog slow. Ive been unpacking a zip for 30min. Terrible.
     
  14. CliffW1

    CliffW1 Bit poster

    Messages:
    9
    Since updating to Big Sur Public Beta 2 20A5354i, I am unable to boot virtual machines with the Parallels Hypervisor as others have reported.
    Switching to Apple Hypervisor does allow the virtual machine to boot, but networking does not work under Ubuntu nor Windows 10.
    Any ideas?
     
  15. Jeremie1

    Jeremie1 Bit poster

    Messages:
    1
    It works fine ! Thank you !
     
  16. TheTack

    TheTack Junior Member

    Messages:
    14
    I don't see how to change my hypervisor to Apple if the loading up Parallels causes my machine to reboot or shutdown. Can someone tell me how? Is there an plist file I can change? When I load Parallels, my machine shutdown after a fan surge.
     
  17. RAnthony

    RAnthony Bit poster

    Messages:
    17
    What I did last that seems to work (for now)...
    1) Boot into safe mode.
    2) Move everything from "
    /Applications/Parallels Desktop.app/Contents/Library/Extensions/10.9/" to a save folder elsewhere.
    I saw the following 4 in that folder: prl_hypervisor.kext prl_netbridge.kext prl_usb_connect.kext prl_vnic.kext
    3) Reboot normally.
    4) Change all VMs to the Apple Hypervisor.
    From here seems my Windows 10 VM has networking, etc. without any issues.
    I would play from here to see which one is the culprit, but from what I have read on this thread I expect it to be prl_hypervisor.kext being at fault with the newest public beta.
     
  18. PavelF

    PavelF Junior Member

    Messages:
    10
    Hi,
    I successfully installed macOS Big Sur Public Beta 2 using Parallels 16. However, the resolution is stuck at 1024 * 768. I've installed & reinstalled parallels tools, no success.
    Is it a known issue?
     
  19. DavidG6

    DavidG6 Bit poster

    Messages:
    6
    Apple Hypervisor is very unresponsive, and as soon as I try to start a program in the VM (e.g. Edge, Windows Explorer, Visual studio), it freezes and I just have to restart VM - completely unusable - really not happening to anyone else??? - this is really not a work around at all!
     
  20. DavidO12

    DavidO12 Bit poster

    Messages:
    3
    I have the issue as well. I think that with a Catalina host, Parallels Tools does not work yet.
     
    karlemilnikka and PavelF like this.

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