WinXP BAD_POOL_HEADER crash with USB card reader Hi there. I am using Parallels 3214 on Leopard and my WinXP VM works fine, however when I access my USB card reader (Cherry ST-1000), the Windows instance crashes with a BSOD mentioning "BAD_POOL_HEADER" right before it reboots. The problem is reproducable. Has anyone had this issue before? If there is more that I can do to debug the issue please let me know. If you give me a hint how to, I can for example retain and post the entire BSOD message. Thanks!
I now also tried the current Parallels v3 beta, but sadly, the same error occurs. I'd be glad if somebody could give me a hint on how to debug the issue more so we can find a solution? The drive I use for the card reader is the currently available driver from support.cherry.de.
You can capture the screen as follows: 1. Click outside your VM on your Mac desktop. 2. Press and hold SHFT-CTRL-COMMAND-4 - your mouse pointer should turn into crosshairs 3. Move the crosshairs to the upper-left corner of the area you want to capture 4. While holding the mouse button down, drag the crosshairs down and to the right until you have a grey-ish rectangle covering the desired area. 5. Release the mouse button 6. Paste (COMMAND-V) into a blank document. An image of your BSOD (or whatever you wanted to capture) should appear.
Thank you very much for the additional help! However, I can say it is fixed now: While I had installed the driver, Windows was still using the original Microsoft driver for the device. That driver made Windows crash upon accessing the Card Reader. But then I actually made Windows use the driver provided by Cherry (Omnikey driver) by choosing it in the hardware settings, and now it works flawlessly!