BSOD with USB card reader

Discussion in 'Windows Virtual Machine' started by elwood_j_blues, Oct 30, 2007.

  1. elwood_j_blues

    elwood_j_blues Bit poster

    Messages:
    3
    WinXP BAD_POOL_HEADER crash with USB card reader

    Hi there.

    I am using Parallels 3214 on Leopard and my WinXP VM works fine, however when I access my USB card reader (Cherry ST-1000), the Windows instance crashes with a BSOD mentioning "BAD_POOL_HEADER" right before it reboots.

    The problem is reproducable.

    Has anyone had this issue before?

    If there is more that I can do to debug the issue please let me know. If you give me a hint how to, I can for example retain and post the entire BSOD message.

    Thanks!
     
    Last edited: Nov 2, 2007
  2. elwood_j_blues

    elwood_j_blues Bit poster

    Messages:
    3
    I now also tried the current Parallels v3 beta, but sadly, the same error occurs.

    I'd be glad if somebody could give me a hint on how to debug the issue more so we can find a solution?

    The drive I use for the card reader is the currently available driver from support.cherry.de.
     
  3. John Howard

    John Howard Hunter

    Messages:
    126
    You can capture the screen as follows:

    1. Click outside your VM on your Mac desktop.
    2. Press and hold SHFT-CTRL-COMMAND-4 - your mouse pointer should turn into crosshairs
    3. Move the crosshairs to the upper-left corner of the area you want to capture
    4. While holding the mouse button down, drag the crosshairs down and to the right until you have a grey-ish rectangle covering the desired area.
    5. Release the mouse button
    6. Paste (COMMAND-V) into a blank document.

    An image of your BSOD (or whatever you wanted to capture) should appear.
     
  4. elwood_j_blues

    elwood_j_blues Bit poster

    Messages:
    3
    Thank you very much for the additional help!

    However, I can say it is fixed now: While I had installed the driver, Windows was still using the original Microsoft driver for the device. That driver made Windows crash upon accessing the Card Reader.

    But then I actually made Windows use the driver provided by Cherry (Omnikey driver) by choosing it in the hardware settings, and now it works flawlessly!
     

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