Check for update don't work

Discussion in 'Installation and Configuration of Parallels Desktop' started by CarloS22, Jan 25, 2021.

  1. CarloS22

    CarloS22 Bit poster

    Messages:
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    I have Big Sur 11.1 and Parallels 16.0.1. Updates don't work.
    I try to check for the latest updates but parallels tells already have the most updated version :(

    Schermata 2021-01-23 alle 16.21.58.png
    Schermata 2021-01-25 alle 10.24.35.png
     
  2. CarloS22

    CarloS22 Bit poster

    Messages:
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    I tried uninstalling and reinstalling Parallels, problem fixed.
     
    Maria@Parallels likes this.
  3. Hey, please sorry for the delay in response. If you have any additional questions please do not hesitate to let us know. We will be glad to help!
     
  4. ScottT5

    ScottT5 Bit poster

    Messages:
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    I have the same issue - reinstalling Parallels 16.1.3 did not resolve the issue - VM still says Bir Sur 11.1 is the latest version. Host Big Sur is at 11.2 - How do I get the VM to update to 11.2?
     
  5. Hello, did you get any specific error message? Could you also collect the tech report once the issue reoccurs and post the report's ID here please?
     
  6. ScottT5

    ScottT5 Bit poster

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    There is no error - Software Update reports "Your Mac is up to date - macOS Big Sur 11.1"
     
  7. Could you collect the tech report once the issue reproduced please?
     
  8. ScottT5

    ScottT5 Bit poster

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    Technical report 361913215 has been sent to Parallels. Thank you
     

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