Charged without active subscription

Hi
I have been charged by "CleverBridge" but don't have any active subscriptions.
I'd like this refunded please!
Thanks

 

Hi, please provide us with your purchase order number.

 

Hi,
Reference is: 228558822
Thanks

 

Hello, according to the purchase order information you've purchased it last year.
Unfortunately, only within 30 days of your product download purchase, you may request a full refund, for any reason.

 

Apologies. I picked out the reference from las year.

it was meant to be 280855932.1

Thanks

 

Thanks a lot for your reply.
We've initiated the refund, you will receive funds during the next 5-7 days.
If you have any additional questions please let us know.