I am having issues getting Parallels Access to work on my MacBook. I received an email that said "Your computer RitasMac has been successfully registered for use with Parallels Access." Tried everything I can think of and I need help. I tried to contact Parallels for Support via phone call and chat but both timed out! Is there no way to get help with this? I have a project that needs to be finished by Thursday!
Hi Rita, we are extremely sorry for the inconvenience caused, could you please tell us how you are trying to access your computer? is it via a web browser or via a mobile device Please refer to https://kb.parallels.com/116770 to troubleshoot and to initiate a secure connection.
