Critical Error No Crash No Reason

Discussion in 'General Questions' started by David Covey, Sep 17, 2021.

  1. David Covey

    David Covey Bit poster

    Messages:
    7
    Hi

    I've looked at various "critical error" threads, but they all have a reason for the error. Mine just says "A critical error occurred with Parallels Desktop" - see attached. I can still open the VM and work in it, but every once in a while - not got a handle on the regularity and no obvious trigger from the user viewpoint - a new error window pops up. It's a pain, but the windows are killed when I quit Parallels.

    I'm using 17 on MacOS 10.15.7.

    Might be Parallels 17 related, but I use it irregularly now, so never noticed if it started after or before upgrade.

    Thanks in advance for any suggestions as to how to cure this.

    David
     

    Attached Files:

  2. mmika

    mmika Pro

    Messages:
    488
    David, could you press "Send Report" and share it's ID here?
     
  3. David Covey

    David Covey Bit poster

    Messages:
    7
    379126338
     
  4. David Covey

    David Covey Bit poster

    Messages:
    7
    It continues to generate reports after the VM has been suspended. 379126495 being the latest.
     
  5. mmika

    mmika Pro

    Messages:
    488
    Thanks. Got it, but I need to investigate it deeper... I'll send you a reply via PM after investigation.
     
  6. Artem Klimkin

    Artem Klimkin Member

    Messages:
    30
    Please, install the latest Parallels Desktop update, i believe this issue is fixed.
     
  7. Artem Klimkin

    Artem Klimkin Member

    Messages:
    30
  8. David Covey

    David Covey Bit poster

    Messages:
    7
  9. David Covey

    David Covey Bit poster

    Messages:
    7
    Thanks. Installing the latest update seems to have fixed it.
     

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