purchased wrong version (upgrade not full)

Discussion in 'Licensing and Activation' started by JenniferS3, Sep 13, 2017.

  1. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We see that you have got a refund for the upgrade by contacting our payment gateway partner Cleverbridge. Feel free to reach out to us if you have any issues.
     
  2. ShrutiK

    ShrutiK Bit poster

    Messages:
    1
    Hello I also purchased the upgrade version instead of the home edition.Can I pls get refund?Pls help me out!
     
  3. Hi, please sorry for the delay in response.
    If the issue still there please share with us your purchase order number.
     
  4. DennisP9

    DennisP9 Bit poster

    Messages:
    1
    This same exact thing happened to me, and all I want is a regular version of parallels so I can run windows on my m1 Mac for computer science class online
     
  5. Hello, could you provide us with your purchase order number please?
     
  6. Hi, do you still have an issue? If yes, please reply us back with your purchase order number.
     
  7. KoKiatT

    KoKiatT Bit poster

    Messages:
    1
    ฉันได้ส่งคำขอคืนเงินแล้ว แต่ตอนนี้เป็นเวลาเจ็ดวันแล้ว และฉันยังไม่ได้รับเงินเลย
     
  8. Hello, according to our internal system your order has been refunded.
    Could you contact your bank account for more information please
     
  9. MelanieR

    MelanieR Bit poster

    Messages:
    1
    hi, i also did the same exact thing where I purchased the upgrade instead of the full version. could i please get a refund? thank you so much.
     
  10. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, please send your purchased reference number or Parallels Desktop license key in private message. Thanks, Parallels Team.
     
  11. vernorama

    vernorama Bit poster

    Messages:
    2
    I also purchased the upgrade version by mistake, need to get the full version. Appreciate any help.
     
  12. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, please help us with your purchased reference number in private message. Thanks, parallels team.
     
  13. MariamR1

    MariamR1 Bit poster

    Messages:
    1
    Hi I accidentally bought the upgrade version, please help
     
  14. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, please send your purchased reference number or registered email address in private message.
     
  15. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, please send your purchased reference number or registered email address in private message.
     
  16. JacobH8

    JacobH8 Bit poster

    Messages:
    1
    I bought the wrong version, I bought an upgrade instead of full, can this be refunded?
     
  17. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we have sent you a private message. Kindly check and reply back to us.
     
  18. awfsngbfdvsx

    awfsngbfdvsx Bit poster

    Messages:
    1
    Hi I accidentally bought the upgrade version, can I ask for refund?
     
  19. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, we have sent you a private message. Kindly help us with your purchased reference number over there.
     
  20. SzymonG

    SzymonG Bit poster

    Messages:
    3
    Hello, I bought an upgrade instead of the standard license. Please refund me so I can buy the correct one. Best Regards
    Ref: 322128596
     

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