You have entered an upgrade key. Please confirm it with a key from the previous version

Discussion in 'General Questions' started by JJ_5, Jan 14, 2022.

  1. JJ_5

    JJ_5 Bit poster

    Messages:
    4
    Excuse me, I purchased the upgraded version and it's asking for the previous key.But i dont have any, I think the only option is to purchase the new licence one, so please can I ask for a refund to buy the new license.
     
  2. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we have already initiated the refund for you.
     
  3. JJ_5

    JJ_5 Bit poster

    Messages:
    4
    thanks
     
  4. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we are happy to help you. Please reach us back for any further queries.
     

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