Dear Parallels Community, I recently bought my Parallels license including the Toolbox and I am impressed by its feature set. I started to use Break Time, but it doesn't automatically start tracking my activities according to the configured working schedule. Every morning I need to open Break Time manually and hit "Start Tracking", though the menu says that it will start tracking at "Wednesday, 9AM" - when it currently is Wednesday, 11AM. I am using Break Time on macOS Monterey 12.3.1 on a M1 Pro system. Thanks a lot for your help in advance! Cheers, Mike
Hello, We would like to recommend you uninstall Parallels Toolbox and download again Parallels Toolbox from this link:https://www.parallels.com/try/toolbox then install the latest build of Parallels Toolbox and check again.
Thank you for letting us know. Kindly collect a tech report at the moment of reproduction as described at https://kb.parallels.com/124107 and send the generated 9-digit ID in your reply.
In the morning I opened the MacBook lid out of standby, and it didn't start tracking automatically. When I opened Break Time, I had the prompt to "Start Tracking".
Thank you. We've reported the issue to the developers! Once we have an update, we'll reach out to you.