Hello, kindly provide us with detailed information of the issue you are facing to assist you further.
Failed to reinstall the system， Unable to enter windows system to reinstall windows10. Download the parallel again on the official website，the windows system is still in a crash state. Can you leave a contact information? Can we communicate by phone or have an after-sales call
we request you to create a support ticket by following this KB article so that we can assist you via call.
