subscription not showing in my dashboard

hi
I paid for a monthly subscription which I would like to cancel now
the product is not showing in my dashboard
I logged in using the details in the cleverbridge confirmation email
many thanks
D

 

Hello, Please reply to us in the personal message with the details. Thanks.

 

Hello, Please provide the order reference number or the email address, so that we can assist you with the refund. Thanks, Parallels Team.