Hello! Could you send us a link to the video you tried to download so we could check it? Additionally, generate a tech report at the moment of reproduction as per the KB https://kb.parallels.com/124107 .
Hello! To proceed with investigation, kindly send us a link to the video you tried to download so we could reproduce it locally. And also generate a tech report a the moment of reproduction as per this article: https://kb.parallels.com/124107 Then provide 9-digit ID of report in a reply message. We will be waiting for your reply.
