I bought my copy of v.17 on May 14, 2022 (non-subscription). In less than three months v.18 has come out. Am I entitled to a free upgrade to v.18? Regards, John
Hello JohnC95, Please refer to the knowledge base article to upgrade to the Parallels Desktop 18. Thanks
The article doesn't answer my question. You all sold me v. 17 on May 14th for $100; and then within three months you release v.18 and tell me my v.17 is now not only passe but that I must shell out an additional $70 for v.18! That appears to be quite unfair. You should have told me before selling me v.17 (at full price!) that you would be shortly releasing v.18.
Hello John, please be informed that customers who purchased and registered a copy of Parallels Desktop 17 for Mac from the Parallels Online Store or an authorized reseller between August 1 2022 and September 30 2022 are eligible for an upgrade to the next version of Parallels Desktop, please refer to know about Parallels Desktop for Mac Tech Guarantee 2022. Thanks.
