My subscription has been paid, but it still shows that the subscription has expired

我订阅 Parallels International GmbH 的" Parallels Desktop Mac Pro Edition 升级（1 年）支付人民币 358.00 元"将于 2022/8/20 到期
根据邮件提示，我与2022年9月6日通过支付宝付款358元成功，但是目前还是显示订阅已过期
订单参考号：349468319

 

My subscription to parallels International GmbH's "Parallels Desktop Mac Pro Edition Upgrade (1 year) payment of RMB 358.00" will expire on August 20, 2022
According to the email prompt, I successfully paid 358 yuan through Alipay on September 6, 2022, but it still shows that the subscription has expired
Order reference No.: 349468319

 

Hello, Please refer and follow the steps to complete the payment to purchase Parallels Desktop for Mac Pro Upgrade. Thanks

 

I follow the steps to pay for the upgrade of Parallels Desktop for Mac Pro
Tips on the payment page are as follows:
The order has been paid. You can log in to Alipay to view the transaction record.
Error code: Trade_ HAS_ SUCCESS

I checked the payment record of Alipay and found that the payment has been completed：
The attachment is a screenshot of a successful Alipay transaction

Bill details:
cleverbridge
358.00
transaction successful
Payment method: Alipay Huabei
Product Description: 349468319
Creation time: 20:12:56, September 6, 2022
Payment time: 20:13:03, September 6, 2022
Order No.: 2022090622001388401434386568
Merchant Order No.: d054002t9ab