I have been Parallels customer for many years and now I am trying to change ordering options to renew subscription and I have this: Change payment option for your subscription #S16465062 Unfortunately, it is no longer possible to change your payment option online. If you would still like to do so, we welcome you to contact our Customer Support for further assistance. Click on "Customer Support" leads to something like that: File not found The page that you requested cannot be found on this server. This might have the following reasons: • The link you are using is not valid anymore or wrong. • You have not entered the URL correctly. • The page does not exist anymore. If you were directed to this page through a certain URL, please inform the site owner that offered this link so that they can update the page. What should I do?
Hello, Since your previous Parallels Desktop license was purchased on the territory of the Russian Federation, it is not possible to extend this license due to the sanctions imposed. You need to place a new order for the purchase of the license, using your account, and enter the new payment information. Kindly follow this link to place your new order: https://www.parallels.com/products/desktop/buy/ Thanks
