Installer Crashes

Discussion in 'Installation and Configuration of Parallels Desktop' started by ShaneH6, Mar 22, 2023.

Tags:
  1. ShaneH6

    ShaneH6 Bit poster

    Messages:
    1
    Apple MacBook Pro 2023, 64GB RAM, 2TB SSD.
    I originally installed Parallels Desktop 18 from the App Store - no problem.
    Wanting to upgrade to Parallels Desktop 18 Pro; only method to do this is from the License/Subscription menu, which isn't given in the AppStore version.
    I uninstall App Store version. Logged into Parallels site and download latest version (hopefully to get the Upgrade button).
    Installer keeps crashing.
    I removed all traces of the original install with Parallels Toolbox. No dice.
    The App Store version works, but it is missing features, like the Upgrade Subscription and Coherence Mode.
    Where can I download a fully-working installer, for the M2 Max chips?
     
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    146
    Hello,

    Thank you for your feedback.

    Please download and install Parallels Desktop 18: https://www.parallels.com/directdownload/pd18

    Let us know if the issue still persists.
     

Share This Page