License has reached Limit

Thanks for your support. However it is not working. I got the following message after insert my license key:
This license has reached its activation limit and can no longer be used to activate new product copies.

 

The license problem is solved. Thanks a lot. However I have now the problem that I cannot open my old Windows11 virtual machine. I get the error message that my configuration file is invalid. Maybe you can support as well,.
Thanks Robert

 

Same problem here. I cannot deactivate a single license to switch to a new computer. Trying terminal gives this result.
my@imac ~ % prlsrvctl deactivate-license
Failed to deactivate the license: Unable to deactivate the product. Your type of license cannot be deactivated.

 

Your website is really hard to make sense of. In 2022 I bought a "lifetime" subscription for Parallels Mac version 17. I've had major problems with both it, and my Mac. I want to re-install it, but can't find any place where I can get the installation files. All the links to "previous versions" are dead. Please would you send me the installation files for Parallels Mac Desktop version 17? I don't want 18, not 19, nor 20.

Thank you.

 

I have a new Mac Book Air M3.
I cannot move the license of Parallels Desktop v18 of my old Mac BookcAir M1 to the new one.
I read the information to this problem on your web site. Does not help
Need support
Thanks

 

Sorry, not possible at the moment. I did not get the new M4 and did not install Parallels yet. So I will ask You again when the change is done.
Better would be, when You could reset my activation limit now (in advance), thanks

 

Hello,
I have same problem !!
Hi, I tried to install Parallels on my new M4 Mac MINI.
Previously I had it on an Intel Mac. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? I would be very grateful for an answer.
Error: "This license has reached the activation limit and can no longer be used to activate new product copies."
Thanks

 

I am trying to use Parallels for Mac 20 on a new Mac I just purchased (and move the license from an existing Mac). It keeps saying activation limit reached. I signed out of the old Mac, but there's no where on the web site inside my account that I can find to deactivate and existing installation so I can use on a new Mac instead. Why can't we just move these licenses as needed? Please help?