RAS Client problem with Windows 11 24H2

Discussion in 'Parallels Client for Windows' started by JemA1, Jan 11, 2025 at 4:20 PM.

  1. JemA1

    JemA1

    Messages:
    1
    I was wondering if anyone has this problem ?
    When using RAS Client up to v20 on Windows 11 24H2 and opening a windows from the main windows (MDI-app), the new windows show part of the underlaying window.
    Sometimes part of the white in the new windows is even inverted to black.

    This only happens with Windows 11 24H2. I tested this on several recent HP desktops, 1 laptop and 1x Gigabyte mainboard. All machines use Intel CPU.
    I updated Win11 24H2 fully, updated to the latest drivers to no avail.
    When I do a reinstall but with Windows 11 23H2, everything is working normally.
    This problem seems to be related to Windows 24H2. So, it looks no Windows 24H2 until this is solved :)

    Does anyone else experience this problem with Windows 24H2 ?

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  2. Mark Howell

    Mark Howell Bit poster

    Messages:
    4
    Hi JemA1,
    My name is Mark Howell, a product manager for Parallels RAS. I have a 24H2 laptop that I can verify this on. Once verified I will take the appropriate actions on my end to get this investigated. Thank you for bringing this to our attention.
    Not that I think it is relevant, but what version of RAS are you running?
    Cheers,
    Mark Howell
     

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