I am facing issue while installing Paid Wordpress theme of compressed size 12 MB into the wordpress App on my Parallel Plesk Panel .Even I have tried using FTP for the same but no solution.Please guide.The error log goes as Internal Server Error
In order to investigate this issue please contact Plesk Support using this link. Thank a lot for understanding.
I am also facing this issue while installing a paid WordPress theme. I even tried using FTP, but it didn't work. I was trying Loco Addon on my Parallel Plesk Panel. Getting an 'Internal Server Error' and not sure how to fix it. Did you find any solution?
It sounds frustrating to deal with an Internal Server Error while trying to install a paid WordPress theme, especially one as lightweight as 12 MB. Since you've already tried both the WordPress dashboard and FTP without success, the issue may be related to server-side configurations or permission settings within your Parallel Plesk Panel environment. Common culprits include: Incorrect file/folder permissions (try setting folders to 755 and files to 644) PHP memory limits or execution time (check your php.ini or .htaccess) Corrupt theme files (try re-downloading the theme from a trusted source) Conflicts with existing plugins or themes Additionally, if your Plesk environment is hosted on a restricted or high-security server, certain actions may be blocked pending administrative validation. In such cases, some hosting providers require documentation like a Police Clearance Certificate (PCC) or identity verification before enabling full access to sensitive upload functionalities--particularly with paid themes, to ensure compliance and licensing.
