Settings > General > About is blank, About This Mac never appears

Discussion in 'macOS Virtual Machine' started by JohnJohnD, May 20, 2025.

  1. JohnJohnD

    JohnJohnD Bit poster

    Messages:
    8
    I'm running Parallels 20.2.2 on macOS 15.4.1 running on an Intel Mac Pro 2019. Creating a new macOS VM from the Recovery Partition seems to work fine, but when I go to the Settings app, then to General > About, the pane is blank. Also, selecting About This Mac from the Apple menu doesn't work: the window with the About information just doesn't show up.

    I went into the Console app and found under Crash Reports that there were crashes in "System Information" and "AboutExtension" that correspond to each attempt to access Settings > General > About or to bring up About This Mac. The crash reports don't seem particularly useful.

    Anyone else seeing this?
     
  2. madScripter

    madScripter Bit poster

    Messages:
    6
    Yes I am seeing this as well with fresh installs of macOS 15.5 and Parallels 20.2.2 and I am seeing the same crash reports. I will file a bug report next week.
     

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