Unable to access microphone and camera after upgrading to 20.4.1

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Mile5Teg, Aug 7, 2025.

  1. Mile5Teg

    Mile5Teg Bit poster

    Messages:
    7
    Parallels prompted me to upgrade this evening and after the update I received an error that Parallels cannot access the microphone and camera due to macOS privacy restrictions. I disabled/enabled the toggles in System Preferences but that didn't fix the issue. I used the tccutil utility to reset the privacy permissions and that resulted with Parallels Desktop no longer appearing on the list of apps in the System Preferences and I am still unable to access the Mac's camera or microphone. Help!
     
  2. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    16
    Hello,
    Thank you for reporting this issue. We have created a ticket for you and will be reaching out via email to further assist you.
    Regards,
    Parallels Team
     

Share This Page