mouse cursor in Parallels Desktop 20 on M4pro macbook

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by PaoloA7, Aug 18, 2025.

  1. PaoloA7

    PaoloA7 Bit poster

    Messages:
    3
    Running Ubuntu 24.04 in parallels desktop 20 (offy image). The thing continuously keep messing up with the mouse cursor, after a short while there are patches (squares) at the bottom -sometimes left, sometimes right- where the mouse stops working, left, right button or scrollwheel. Then it also starts to mess up with cursor coordinates within applications like firefox. Like on menus, i have to stay like 20-30 pixels below to be able to highlight and hit menu elements.
    Restarting the VM not always helps, sometimes i actually have to restart the whole machine.

    Whats going on? is this a known issue? how to fix?
     
  2. PaoloA7

    PaoloA7 Bit poster

    Messages:
    3
    this is currently unusable. Please provide a solution.
     
  3. MatthewR20

    MatthewR20 Most valuable person

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    417
    Have you contacted Parallels support?
     
  4. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    82
    Hello,
    We have created a ticket for you with our Support team and we will be contacting you shortly for further assistance.
    Thanks!
     
    PaoloA7 likes this.
  5. PaoloA7

    PaoloA7 Bit poster

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    I tried today, but unfortunately Parallels allows me to reach out only through the community forum (like this thread), or Facebook Messenger (!!) or Twitter (!!).
    I confess i feel puzzled..
     

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