something went wrong during my payment through paypal and the website timed out i did the order again from scratch and payment was successful. but now i have 2 order emails. one order that was sucessful with activation keys etc and the other, with a different order number, that is telling me to pay i want to cancel the latter because obviously it was a mistake due to technical problems. i see no way to cancel it on the website. is there any contact details for this company?
i got an email asking what i was trying to buy it was parallels desktop for mac the most basic/cheap version. 1 year subscription.
Hi, I ran into a problem while paying through PayPal because the website timed out, so I had to place the order again from scratch. The second payment went through successfully and I received the activation keys, but now I've ended up with two different order emails--one that's completed and another with a different order number asking me to pay. The second one was clearly just a mistake caused by the payment issue, and I'd really like to cancel it since I can't find any option on the website to do so. Could you please cancel that order (#[order number]) and let me know if there are any next steps? Also, it would be helpful if you could share the right contact details for customer support in case I need to follow up. Thanks a lot for your help!
