Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys

Discussion in 'macOS Virtual Machine' started by johannes8, Sep 8, 2025 at 7:34 AM.

  1. johannes8

    johannes8

    Messages:
    1
    Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys
    Mac Sequoia 15.6.1
    Windows 11 Pro 24H2 latest version up-to-date
    Parallels Pro Version 26.0.1 (57243)
     
    johannes8, Sep 8, 2025 at 7:34 AM
    #1
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    88
    Hello,
    Thank you for your feedback.
    In order to investigate further, kindly collect a technical report while the issue is being experienced. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in reply to this post.
    Additionally, kindly advise if you have any Antivirus application running in your Windows 11 virtual machine.
    Thank you!
     
    Adarsh Jeetun, Sep 9, 2025 at 5:39 AM
    #2

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