Parallels Desktop pops up erroneous error report form; reinstall also bugs out

Discussion in 'Installation and Configuration of Parallels Desktop' started by MichaelA62, Sep 19, 2025 at 9:33 PM.

  1. MichaelA62

    MichaelA62 Bit poster

    Messages:
    3
    Parallels Desktop 26 (Version 26.0.1, 57243) repeatedly pops up an error report diagnostic and submission form while I'm running my Windows 11 VM.
    Nothing seems wrong otherwise, but Parallels keeps demanding that I submit an error report.
    If I delete the app from my Mac and download a fresh copy from the Parallels website, the installation proceeds but then fails with this message:
    Parallels Desktop could not be started.
    Please try again.
    Help me solve the problem: Check this solution
    The word solution is linked to this document: https://www.parallels.com/products/desktop/supportinfo/pdfm26_en_us_15380
    That document erroneously suggests that I have multiple system users with ID = 0, which isn't true. Only my root user has an ID that is 0.
    If I launch Parallels despite the false message that Parallels could not be started, I'm back where I started:
    An otherwise working Parallels installation that frequently pops up demands that I submit error reports when nothing is obviously wrong.
    I am running Mac OS 26.0 (25A354) on a Mac M4 mini. These errors have been happening for a week or two.
    Has anyone else had similar issues?
     

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