Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys

Discussion in 'macOS Virtual Machine' started by johannes8, Sep 8, 2025.

  1. johannes8

    johannes8 Bit poster

    Messages:
    3
    Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys
    Mac Sequoia 15.6.1
    Windows 11 Pro 24H2 latest version up-to-date
    Parallels Pro Version 26.0.1 (57243)
     
    johannes8, Sep 8, 2025
    #1
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    91
    Hello,
    Thank you for your feedback.
    In order to investigate further, kindly collect a technical report while the issue is being experienced. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in reply to this post.
    Additionally, kindly advise if you have any Antivirus application running in your Windows 11 virtual machine.
    Thank you!
     
    Adarsh Jeetun, Sep 9, 2025
    #2
  3. johannes8

    johannes8 Bit poster

    Messages:
    3
    technical data send with number:
    501192039
     
    johannes8, Sep 20, 2025 at 6:02 AM
    #3
  4. johannes8

    johannes8 Bit poster

    Messages:
    3
    Virusscanner in virtual windows norton 360 for gamers, Windows 11 Pro 24H2
     
    johannes8, Sep 20, 2025 at 6:05 AM
    #4

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