REFUND REQUEST!

My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription!

Please reply me ASAP and I want to request the refund!

 

Here's my subscription info.

serial="6J98TS-******-******-******-KXT521"
expiration="09/19/2026 22:49:59"

 

how is it possible that tens and tens of people have the same issue and no help is given
It should be sas easy to stop as to start
I even doubt if it is legal this way

I'm having the same issue
two permanent parallel desktop for mac Permanent descriptions
one mac has dies years ago and the other one only runs on apple OS also for years
when i follow the link in teh payment mail and press the buttons there is no option to cancel/stop, instead i can go to the support
and the circle begins again.

??????????????????????????????????

 

to make it worse the permanent descriptions was my father's who died at the age of 92 two years ago, april 5 2023

 

this doesnot work for me, i already tried this twice i cannot see my tickets later either

 

Hello, I was charged parallels desktop for Mac
I am writing to request a refund for my Parallels subscription.

I have been subscribed since last year, but I never received any invoices or billing confirmations at my email address. When I recently go to Cleverbridge website, the third-party billing provider for Parallels, there are no invoices associated with my email address on file.

Despite this, my account was charged again this year without any invoice or billing notice being sent to me.

Because I was not provided with invoices or proper billing documentation, I am requesting a refund for the most recent charge. Please review my account and advise on the next steps to process this refund.