REFUND REQUEST!

Discussion in 'Licensing and Activation' started by ErnestH3, Oct 1, 2025.

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  1. ErnestH3

    ErnestH3

    Messages:
    2
    My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription!

    Please reply me ASAP and I want to request the refund!
     
    ErnestH3, Oct 1, 2025
    #1
  2. ErnestH3

    ErnestH3

    Messages:
    2
    Here's my subscription info.

    serial="6J98TS-******-******-******-KXT521"
    expiration="09/19/2026 22:49:59"
     
    ErnestH3, Oct 1, 2025
    #2
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    796
    Hello,
    Thank you for reaching out.
    For your refund request, please open a support ticket by following the steps below:
    1. Sign in to your Parallels account using the link: https://my.myparallels.com/login .
    Make sure your Parallels Desktop license is registered.
    2. Go to the Support page. ( https://my.parallels.com/support/ )
    3. Select your product and the category of your question.
    Enter a short issue description or key words into the search box.
    4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
    Note: Parallels Desktop support is only provided in English.
    Thank you.
     
    Avinash Bundhoo, Oct 9, 2025
    #3
  4. Jaapv2

    Jaapv2 Bit poster

    Messages:
    5
    how is it possible that tens and tens of people have the same issue and no help is given
    It should be sas easy to stop as to start
    I even doubt if it is legal this way

    I'm having the same issue
    two permanent parallel desktop for mac Permanent descriptions
    one mac has dies years ago and the other one only runs on apple OS also for years
    when i follow the link in teh payment mail and press the buttons there is no option to cancel/stop, instead i can go to the support
    and the circle begins again.

    ??????????????????????????????????
     
    Jaapv2, Oct 22, 2025
    #4
  5. Jaapv2

    Jaapv2 Bit poster

    Messages:
    5
    to make it worse the permanent descriptions was my father's who died at the age of 92 two years ago, april 5 2023
     
    Jaapv2, Oct 22, 2025
    #5
  6. Jaapv2

    Jaapv2 Bit poster

    Messages:
    5
    this doesnot work for me, i already tried this twice i cannot see my tickets later either
     
    Jaapv2, Oct 22, 2025
    #6

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