Help with transferring parallels license to a new Mac

Hi Parallels team,

I purchased a Parallels license in August 2024 (order reference number: 475517878) and activated it on my work Mac at my previous job. Unfortunately, I forgot to deactivate it before wiping that machine when I left the company.

Now I'm unable to transfer or activate my license on my new work Mac. Could someone please help me reset or release the license association so I can use it on my new computer?

Thank you for your help!

 

+1