Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

Discussion in 'Installation and Configuration of Parallels Desktop' started by MichaelP88, Mar 12, 2023.

  1. EdR3

    EdR3 Bit poster

    Messages:
    1
    Dear @Avinash Bundhoo, I'm experiencing the same problem as everyone else on this forum. Had to replace the motherboard on my Mac, and after trying to reinstall Parallels, I get the "can't connect to internet" error message when trying to activate the license key. Used to work just fine before. Tried all the recommended troubleshooting tips, but no luck I'm afraid. Are you able to help please? Many thanks, ed.
     
  2. ThachD

    ThachD Bit poster

    Messages:
    3
    Having the exact same problem. Old laptop died, got a replacement and restored everything with Time Machine. Parallels 11 starts up fine but won't activate - keeps giving me the "check your internet connection" error even though internet is working fine.
    I have my original license key and it's a paid license. Please send me those instructions, thanks.
     

Share This Page